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Why Your Ageing Workforce Could Be Your Biggest Asset

Rather than being sidelined by the millennial generation, Australia’s ageing workforce of employees who are nearing retirement age could be a company’s biggest asset.

With one in four Australian workers now aged over 55 and that tipped to increase to a third over the next decade an ageing workforce can’t be ignored.

Topics: Healthcare Research Health aged care services

Interview with Jeremy Paton - Avaya

Recently, I sat down with Jeremy Paton, Team Engagement Solutions Lead at Avaya in Australia for a one-on-one chat about some of the great work Avaya is doing in the healthcare space here in Australia and internationally. Jeremy shared some great insights and talked about his experiences in helping shape the multi-channel for better customer and patient outcomes. 

Topics: Healthcare Research aged care services technology

'Times-a-Changin' - Consumer Directed Aged Care Is Now A Reality

27th February saw the first stage of the Government’s Increasing Choice in Home Care measures implemented. This measure now sees all home care packages provided to individual aged care ‘consumers’ rather than awarded to approved providers under the current allocation process.

Topics: Healthcare Research Health aged care services

Giving A Little VR Joy This Holiday Season

Recently the ACA Research Healthcare team conducted research for Medibank to understand the prevalence and impact of loneliness on Australians, particularly those who may need hospital care over the festive season.

Topics: Market Research Healthcare Research aged care services

Aged Care: The Complexities Of Compliance Vs. Connection

The aged care sector in Australia is undergoing unprecedented change. Not only will consumers of aged care services be empowered to control where and how they receive the support they need, but service providers will be held far more accountable for the experience they offer their clients through a range of quality compliance measures that will be made publically available, enabling providers to be benchmarked against one another. 

Topics: Healthcare Research aged care services

Aged Care Reform That it Means for Organisations in The Sector

In the last edition of our aged care blog we provided an overview of the aged care reform package and what it could mean for organisations operating in the aged care sector. This time we are exploring some of the population statistics behind the Reform and how the changing profile of Australians may influence how aged care service providers position themselves and communicate their services.

Topics: Market Research Healthcare Research aged care services

What the Aged Care Reform Package Means For Aged Care Organisations.

A deregulation of the aged care sector, a significant increase in those accessing services and a change in the social needs of our ageing population are the three major forces currently reshaping aged care in Australia.

Topics: Market Research Healthcare Research aged care services